Privacy Policy and Terms Conditions

Privacy Policy
This privacy statement describes how SVP InfoTech collects and uses the personal information you provide on our website: blling.svpinfotech.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
Collection and Use Of Personal Information We collect the following personal information from you:
Contact Information such as name, email address, mailing address and phone number. Billing Information such as payment mode details and billing address (we seek payment mode and billing details from customer for verifying his payment detail to deliver the service). If you are registering on behalf of your organization, your company's name, mailing address, and other company information, as deemed necessary for the purpose of providing services.
As is true of most websites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system. We use the information we collect to:
Respond to customer service & offer requests. Administer your account. Improve our website and marketing efforts.
Information Sharing We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

Refund Policy If you place order twice then we can refund one transaction. Remaning have no refund

Possible Reasons for cancellation

Refund Amount

Explanation for Refund Amount

"Order Cancellation After Making the Payment"

Within 24 Hours-after placing order

Up to 90% of the order value

We deduct 10% amount because we incur cost for payment gateway and accounts when we return the money.

Within 2-3 Days-after payment/advance payment

Upto 50% of the order value

Backend/Technical team gets assigned into the jobs after payment confirmation so we deduct 50% amount of payment.

After 3 days from the date of confirmation

No Refunds

No refunds are possible.

"Other Reasons for Refunding Payment"

By Mistake I paid extra amount

100% payment will be refunded

We will refund your 100% payment after deduct payment gateway transaction’s charges.

"I did not like the design or work"

No Refund

We strive to understand your concept the the website and request you to clearly specify details which you want to project in the website. Also, you can let us know the designs which you prefer. As a part of our service, we revise the design once and do all minor adjustments once based on comprehensive feedback. No refund is possible under the condition that you did not like the design.

"Work Delay"

Upto 50% of the order value

The mail trail and quickness of response from your end will be evaluated. There is no guarantee of refund here.

"Work Rejection"

0%

We are willing to rework till you are satisfied with the work. However since this work is subjective and what looks Ok to you may not look OK to other, no refunds are possible.

" Technical Glitches"

0%

No refund Possible in technically cases like domain errors & hosting as they are outside from our area of influence.

 

Updates to these Policies

SVP InfoTech retains the right to modify provisions of cancellation or refund policy without giving prior notice.

 

Office Address

1B 83, Phoenix Paragon Plaza
LBS Marg, Kurla West,
Mumbai, Maharashtra 400070

Phone:+91-9022062666
Office:022-49743189




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